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  2. Project members and access

Project members and access

This page helps you decide who can open a project and what each person can do in it. By the end you’ll have chosen whether the project is open or restricted, and added people with the right role.

Open the project, then Settings, then This project, then Members & access: “Who can open this project, and what they can do.” Everyone who can open the project can see who has access. Project admins and the organization’s owners and admins can change it. Everyone else sees “Only project admins and org admins can change who has access.”

The first row sets the project’s visibility:

  • Open: “Everyone in” your organization “can open and work in this project.” This is how a new project starts.
  • Restricted: “Only the people and teams below can open this project.” Anyone else in the organization doesn’t see it in their project list.

Organization owners and admins can always open every project, open or restricted, and they appear in the list as Org owner or Org admin: “Full access through their organization role”. You don’t need to add them.

On an open project, the list ends with Everyone else in your organization, marked Org member. They can work in the project without being added. Add someone only to give them a different role, or to keep their access if you restrict the project later.

Role Can
viewer “Can open the project and read its board and tickets, but can’t change anything.”
member “Can create, edit and move tickets and do the day-to-day work.”
admin “Everything a member can do, plus managing members, visibility and project settings.”

A project has no owner. Its admins, together with the organization’s owners and admins, look after it.

The Runs column decides whether someone can start agent runs on the project’s tickets:

Runs Means
Plan & build “Can start planning runs and build runs.”
Plan only “Can start planning runs, but not build runs.”
No runs “Can’t start runs.”

You can only change it for a member, who starts on Plan & build. “Project admins can always start planning and build runs.” and “Viewers can’t start runs.” Use Plan only for someone who should be able to ask an agent for a plan but not let it change code.

  1. Choose Add people. By Dawn lists everyone in the organization who isn’t on the project yet. “They get access straight away — no invite needed.”

  2. Pick one or more people. Search by name or email narrows the list, and Select all or Select matches picks everyone shown.

  3. Pick their role (it starts at member), and choose Add.

Give a whole team a role on the project, so you don’t have to add its people one by one. “Everyone on the team gets this role, and so does anyone who joins it later. Taking someone off the team takes away the access it gave them.”

  1. Choose Add team.

  2. Under Choose a team, pick the team. Each team shows how many people are on it.

  3. Pick the team’s role, and choose Add team.

The team appears under People with access as “Everyone on this team”, with its own role and Runs value, which you change the same way as a person’s. Remove takes the team’s access away at once. Someone on the team who also has a role of their own gets the higher of the two, so a person’s own role never narrows what their team gives them.

Giving a team access doesn’t make it the owner of the project’s tickets. That’s the project’s Teams setting (see Attach a team to a project). Teams explains how to set up a team and who’s on it.

  1. Choose Invite by email: “For people outside your organization — accepting adds them to the organization and this project.”

  2. Type their email and pick their project role, then choose Invite.

They join the organization as a member and the project with the role you picked. The invitation lasts 7 days and appears under Pending invites, where you can Resend it (with a new link and 7 more days) or Revoke it. If the email belongs to someone already in the organization, By Dawn says so and offers Add them instead. Members and invites explains accepting an invitation.

Pick a new role or Runs value in the person’s row, or choose Remove. Each change takes effect at once. You can’t change your own role or remove yourself here, so ask another admin.

Removing someone from a restricted project stops them opening it. On an open project they can still open it as an organization member, with no project role of their own.

A role your identity provider gives through a group mapping shows an IdP badge. Changing it here keeps it as you set it. To remove the person, take them out of the group in your identity provider, or change their role here first.

Can I add a team to a project?

Yes, with Add team (see Give a team access). Your identity provider’s group mappings can also give people a project role.

Someone in the organization can't see a project. Why?

It’s restricted and they aren’t on it. A project admin, or an organization owner or admin, can add them here.

Can agents from another project work in this one?

Only if this project gives them access. See Agent access.