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SCIM provisioning

This page helps you connect your identity provider to By Dawn over SCIM, so that adding someone to the By Dawn app in your identity provider adds them to your organization, and switching them off removes them. By the end you’ll also know how to let your identity provider’s groups decide who is an admin, or who is on a project.

SCIM is the standard way an identity provider such as Okta or Microsoft Entra ID keeps other apps’ user lists in step with its own. It works with or without single sign-on, and the two go well together: single sign-on decides how people sign in, and SCIM decides who’s a member.

  • Your plan must include SCIM provisioning. Without it, the section shows SCIM provisioning is not on your plan (see Plans and billing). Tokens made before stay listed and can still be revoked.
  • Verify a domain. SCIM only adds people whose email is at one of your verified domains, so you can’t create a token until you have one.
  • You need to be the organization’s owner. Admins can open Settings, then Organization, then SCIM provisioning and see the tokens, but only the owner can create or revoke one.
  1. Open Settings, then Organization, then SCIM provisioning. Type a Name for the token, such as Okta, and choose Create token.

  2. By Dawn shows two values: “Copy this token now — you won’t see it again.” Copy the SCIM base URL and the Token into your identity provider’s SCIM settings, with the token as an HTTP bearer token. Then choose Done.

  3. Turn provisioning on in your identity provider, as below for Okta or Microsoft Entra ID. Other providers that speak SCIM 2.0, such as OneLogin or JumpCloud, take the same two values.

In the By Dawn app integration in Okta, turn on SCIM provisioning. Set SCIM connector base URL to By Dawn’s SCIM base URL, Unique identifier field for users to userName, and the authentication mode to HTTP Header with the token. Then turn on Push New Users, Push Profile Updates and, for group mappings, Push Groups.

In the By Dawn enterprise application, open Provisioning and set Provisioning Mode to Automatic. Set Tenant URL to By Dawn’s SCIM base URL and Secret Token to the token, and test the connection. Entra’s default attribute mappings work as they are. By Dawn accepts the attributes it doesn’t keep, such as job title and phone numbers, and ignores them.

What your identity provider changes in By Dawn

Section titled “What your identity provider changes in By Dawn”
In your identity provider In By Dawn
Assign someone to the By Dawn app They join your organization. If they don’t have a By Dawn account, By Dawn creates one. Their role is the one in a pending invitation, else your single sign-on connection’s Their role, else member. It’s never owner.
Change their details Their name is filled in if By Dawn doesn’t have one. Their By Dawn email never changes.
Unassign or deactivate them They’re removed from the organization, exactly as if an admin had removed them (see Remove someone), and signed out of their single sign-on sessions straight away. By Dawn remembers their role.
Reactivate them They’re back, with the role they had (an admin at most).
Delete them They’re removed from the organization. Their By Dawn account stays, because they may belong to other organizations.

Someone who’s already a member keeps their role when your identity provider takes them over. Each new member takes a seat, and your identity provider gets an error if your organization is at its member limit. The organization’s last owner can’t be removed this way.

Without SCIM, someone you switch off in your identity provider can keep using By Dawn until their single sign-on session runs out, which takes up to 24 hours. With SCIM, it’s immediate.

Group mappings let your identity provider’s groups decide who is an admin, who is on a project, or who is on a team. They’re on Settings, then Organization, then Single sign-on, under Group mappings, and need SCIM provisioning with Push Groups (or your provider’s equivalent) on. Only the owner can change them.

  1. Under Choose a group, pick one of the groups your identity provider pushed. If none are listed, By Dawn says “Your identity provider hasn’t pushed any groups yet.”

  2. Pick what the group gives: Organization role, a project (Project · and its name), or a team (Team · and its name).

  3. Pick the role, and choose Add mapping. An organization role can be admin or member. A project role can be viewer, member or admin. A team has no role to pick: “The group’s members join the team as members, and leave it when they leave the group.”

By Dawn applies a mapping straight away, and again whenever the group’s members change. The card states the rules: “When someone is in several mapped groups, the highest role wins. Leaving every mapped group puts them back on the connection’s default role. Roles you change by hand in Members stay as you set them, and an owner’s role never changes.” Leaving every group mapped to a project takes the person off that project.

A team mapped to a group is managed by your identity provider: “People can no longer be added to or removed from the team by hand.” It shows Managed by your identity provider in the teams list, and its leads are still chosen in By Dawn.

A mapping never adds anyone to the organization or removes them: SCIM provisioning does that.

A role your identity provider gives shows an IdP badge in Members and invites and on the project’s members. If you change that role by hand, By Dawn keeps your choice and stops applying the mapping to it. To hand it back, choose Let IdP manage in the person’s row.

While a mapping gives someone a project, you can’t remove them from it by hand. Remove them from the group in your identity provider, or change their role in By Dawn first so By Dawn keeps it.

An organization can hold two live tokens: “An organization can hold two live tokens, so you can rotate one in at your identity provider before revoking the old one.” To rotate, create a second token, put it in your identity provider, then choose Revoke next to the old one and Revoke token.

A revoked token stops working on your identity provider’s next call, and provisioning stops until it has a live token. Members it already added stay. Each token shows when it was created and last used, and revoked tokens stay in the list.

Do I need single sign-on to use SCIM?

No. SCIM only needs a verified domain. With single sign-on as well, people your identity provider adds can sign in through it, and a new member gets the connection’s Their role.

Can group claims in a sign-in set roles?

No. Only groups pushed through SCIM feed group mappings, because a sign-in doesn’t tell By Dawn when someone leaves a group.

Our identity provider gets an error for some people. Why?

Usually their email isn’t at one of your verified domains, so By Dawn won’t add them. Verify that domain, or check which email your identity provider sends. A person can also only be provisioned once per organization.